SharePoint Maven FAQs
Where are you located?
I live in Boston, Massachusetts, USA. But I work globally.
Do you do business with clients outside of USA and Canada?
Even though I live in the USA, Office 365/SharePoint’s ‘cloud’ technology permits me to operate virtually. In other words, I don’t need to come to your office to customize SharePoint for you. I serve clients on all 7 continents. The only continent I don’t have clients at yet is Antarctica.
What does the word 'maven' in SharePoint Maven mean?
The word maven comes from Hebrew, meaning “trusted expert in a particular field, who seeks to pass knowledge on to others” [Source]
What industries do you serve?
I work with a wide spectrum of businesses and non-profits including: Real Estate, Finance, Information Technology, Medical, Engineering, Retail & Government. to see how I can assist with SharePoint in your industry, check out this page.
Are you really an expert in SharePoint?
I try to use word ‘expert’ carefully. Truth of the matter is, SharePoint is a very complicated system and you can’t be an expert in all of its aspects. That being said, I have led a number of SharePoint implementations over the years and accumulated lots of great skills and knowledge to make your future SharePoint implementation successful.
What size of organization do you work with?
I work with any size of organization. Still, most of my clients are small (5-10 people) to medium (up to 1,000 users) businesses and non-profits. Most of my clients need help with Office 365/SharePoint out-of-the-box and need to setup proper site and information architecture within their organizations. Larger organizations typically require technically sophisticated and complex SharePoint configurations and interfaces and those needs are best served by larger consulting firms.
Do you have anyone else working for you or do you do everything yourself?
You will work with me. I do not outsource any work to subcontractors or external consultants.
About my Services
Which SharePoint versions do you work with?
While I have experience with all the major SharePoint versions (SharePoint 2007, SharePoint 2010, SharePoint 2013, SharePoint 2016, SharePoint 2019), I only consult, train on and configure SharePoint Online/Office 365 exclusively. As a consultant, I advise my clients to migrate to Office 365 (SharePoint Online).
How long will my SharePoint Implementation/configuration take?
SharePoint implementation is a constantly evolving process. And each organization is unique so there is really no standard timeframe. The initial roll-out usually takes 4-6 weeks (this timeline would include requirements gathering, configuration and training).
How much will it cost?
Since each configuration is unique, there is no standard cost. Every organization is different. Some businesses need 1-2 project or team sites, while others are looking to migrate their whole internal document file shares to SharePoint/Office 365. I will provide a customized quote for you once we go through high-level project scope definition.
Do you charge by the hour? If so, what is your hourly rate?
I am interested in your services. What is the process to engage you?
The first step would be for you to get in touch with me by either emailing me direct at firstname.lastname@example.org filling out my contact form. Then I’ll contact you to discuss your needs. If you are interested in proceeding, we then have a more detailed project scope definition phone call or web session to dive into your requirements. That typically gives me enough information to provide an accurate quote for you.
I represent an IT Consulting firm (MSP). Can you work directly with my clients helping them with SharePoint roll-out?
Absolutely. I provide sub-contracting support to several IT consulting firms and I can work directly with your clients helping with SharePoint configuration.
I need some custom development and interfaces to other applications from my SharePoint. Can you help us with that?
I only specialize in Out of the Box configuration of SharePoint. If you require custom development, that is outside of my area of expertise. I will be happy to refer you to my SharePoint colleagues though!
I have SharePoint on-premises. Does this matter?
Yes, it does. I no longer consult, train on or configure SharePoint on-premises. I strongly recommend that you make it to the 21st century and upgrade to SharePoint Online/Office 365.
About my Training
How many attendees can we have in your training classes?
You can have as many as you wish as I charge a flat fee for a course and do not charge by the number of attendees.
I am quite comfortable with IT and just “need a hand” with SharePoint. Can you give me tips training, so I do the rest?
Of course. If you just need a hand, I will be happy to work with you and your staff to share some best practices on SharePoint as well as give hands-on training on site creation and administration. You can read more and purchase hours here.