Last Revised: July 1, 2020
- References to the “Services” mean any and all services offered by us, including but not limited to SharePoint-related services, such as consulting and coaching, and subscription services to our educational platform containing videos, trainings, tools, and tips made available through the Web site or an affiliated e-learning platform, such as Thinkific.
- References to the “Web site” mean the Web site bearing the URL www.sharepointmaven.com as well as any other site owned and/or operated by or under any of our tradenames, including our social media pages.
- References to “you,” and/or “User,” mean the User of the Web site and/or purchaser of the Services.
Agreement to be Bound
Collection of your Personal Information
We collect both personally-identifiable information or personal data and non-personally-identifiable information from you. Often, you choose what information to provide to us, but, sometimes, we may require certain information for you to use and for us to provide the Services. Specifically, we collect the following:
Registration & Account Set Up. In order to register you as a Customer, provide you with support, and process your transactions, we will collect personal data, which may include your full name; telephone number; email address; and corporate contact information.
In addition, you should note that our payment processors, including PayPal Manager, Stripe, and QuickBooks, may collect and store sensitive financial information, including your credit card number, expiration date, and billing details for those Customers who pay us via credit card and bank account for those Customers who pay via bank transfer. We store the same only as anonymous data and have no access to or control over the sensitive financial information you may provide.
Automated Information. SharePoint Maven automatically receives and records information from each User’s browser or your mobile device when you visit the Web site, such as your IP address in an anonymized fashion or unique device identifier, cookies, and data about which pages you visit in order to allow us to operate and provide the Web site, and data about the type of device you use to connect to our Web site. This information is stored in log files and is collected automatically. We may combine this information from your browser or your mobile device with other information that we or our partners collect about you, including across devices. This information is used to prevent fraud and to keep the Web site secure, to analyze and understand how the Services work for our Users, and to provide advertising, including across your devices, and a more customized Web site experience for members and visitors.
We may also automatically collect device-specific information when you access or use our Web site. This information may include information such as the hardware model, operating system information, browser information, IP address, and device identifiers.
Location Information: We may collect information about your use of the Web site for advertising, analytics, to serve content and to protect the Web site, including your IP address, browser information (including referrers), device information (such as iOS IDFA, IDFV for limited non-advertising purposes, Android AAID, and, when enabled by you, location information provided by your device). We may obtain location information you provide in your profile or your IP address. With your consent, we may also determine location by using other information from your device, such as general location information from GPS or information about wireless networks or cell towers near your mobile device. We may use and store information about your location to provide features and to improve and customize the Web site, for example, for our internal analytics and performance monitoring; localization, regional requirements, and policies for the Web site; for local content, search results, and recommendations; for mapping the Web site; and (using non-precise location information) marketing. If you have consented to share your precise device location details but would no longer like to continue sharing that information with us, you may revoke your consent to the sharing of that information through the settings on your mobile device. Certain non-precise location services, such as for security and localized policies based on your IP address or submitted address, are critical for the site to function. We will only share your geo-location details with third parties (like our mapping, payments, or, to the extent applicable, advertising providers) in order to provide you with the Web site and the Services that you have purchased.
Analytics Information: We use data analytics to ensure site functionality and improve the Services and our Web site. We do not link the information we store within the analytics software to any personally identifiable information that you submit.
Use of your Personal Information
We may use your personally-identifiable information to process transactions; to provide and improve customer service administration; to personalize your User experience; to contact Users via e-mail or telephone; to respond to inquiries, and/or other requests or questions; to send company news, updates, and other related info via our mailing list; and to facilitate registration for and use of our Services.
We may use your non-personally identifiable information to create traffic statistics for our Web site; to create User statistics for our Services; to improve customer service; and to personalize your User experience.
SharePoint Maven gives you the choice of providing, editing, or removing certain information, as well as choices about how we contact you. You may change or correct your SharePoint Maven information or request deletion by contacting us at .
Depending on your location, you may also have certain additional rights with respect to your information, such as: (i) data access and portability (including the right to obtain a copy of your personal data you provided to SharePoint Maven, via your settings); (ii) data correction (including the ability to update your personal data, in many cases via settings); (iii) data deletion (including the right to have SharePoint Maven delete your personal information, except information we are required to retain, by contacting us); and (iv) withdrawal of consent or objection to processing (including, in limited circumstances, the right to ask SharePoint Maven to stop processing your personal data, with some exceptions, by contacting us).
You may also control the receipt of certain types of communications from SharePoint Maven. SharePoint Maven may send you messages about the Services or your activity. Some of these messages are required, service-related messages for Users (such as transactional messages or legal notices). Other messages are not required, such as newsletters. You can control which optional messages you choose to receive via the unsubscribe link in our emails.
If you no longer wish to use the Web site or purchase Services from us or receive service-related messages (except for legally required notices), then you may close your account.
Sharing Information with Third Parties
SharePoint Maven does not sell, rent, or lease its customer lists to third parties.
- Mailchimp: for marketing services;
- ActiveCampaign: for marketing services;
- QuickBooks: for accounting services;
- Thinkific: for management and publishing of our learning platform and related services
- HubSpot: for CRM services;
- SurveyMonkey: to conduct surveys;
- Stripe and PayPal: for payment processing; and
- Google Analytics: for analytics services
All such third parties are prohibited from using your personal information except to provide services to SharePoint Maven, and they are required to maintain the confidentiality of your information.
SharePoint Maven may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on SharePoint Maven or the site; (b) protect and defend the rights or property of SharePoint Maven; and/or (c) act under exigent circumstances to protect the personal safety of users of SharePoint Maven, or the public.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by SharePoint Maven. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the Web site, to maintain quality of the Web site, and to provide general statistics regarding use of the SharePoint Maven Web site.
The SharePoint Maven Web site may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize SharePoint Maven pages, or register with SharePoint Maven site or purchase Services, a cookie helps SharePoint Maven to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same SharePoint Maven website, the information you previously provided can be retrieved, so you can easily use the SharePoint Maven features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the SharePoint Maven Services or websites you visit.
Security of your Personal Information
SharePoint Maven secures your personal information from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
In addition, access to your data is restricted to need-to-access individuals.
We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed. Please note that non-encrypted communication using email is not secure. Thus, we cannot guarantee data security in email communication and, therefore, recommend using physical mail for confidential information.
We operate globally so it is necessary to transfer your information internationally. In particular, your information will likely be transferred to and processed via servers located in the United States. Canada, the United States, European Economic Area (“EEA”) Member States, and other countries all have different laws. When your information is moved from your home country to another country, the laws and rules that protect your personal information in the country to which your information is transferred may be different from those in the country in which you live. For example, the circumstances in which law enforcement can access personal information may vary from country to country. In particular, if your information is in the United States, it may be accessed by government authorities in accordance with U.S. law.
To the extent that SharePoint Maven is deemed to transfer personal information outside of the EEA, we rely separately, alternatively, and independently on the following legal bases to transfer your information:
Model Clauses. The European Commission has adopted standard contractual clauses (also known as Model Clauses), which provide safeguards for personal information that is transferred outside of Europe. We often use these Model Clauses when transferring personal information outside of Europe. You can request a copy of our Model Clauses by emailing .
Privacy Shield. SharePoint Maven does not participate in Privacy Shield at this time. However, SharePoint Maven may rely on the EU-US Privacy Shield to transfer personal information to some of our third-party service providers in the United States, where they are certified to receive such information under the Privacy Shield Program.
Necessary for the performance of the contract. SharePoint Maven provides a voluntary service; you can choose whether or not you want to purchase the Services. However, if you want to purchase the Services, you need to agree to our Terms and Conditions which set out the contract between SharePoint Maven and its Customers. As we operate in countries worldwide (including in the United States) and may use technical infrastructure in the United States to deliver the Services to you, in accordance with the contract between us, we need to transfer your personal information to the United States and to other jurisdictions as necessary to provide the Services. Simply put, we cannot provide you with the Services and perform our contract with you without moving your personal information around the world.
Children Under Thirteen; Notice to Minors
SharePoint Maven does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use the Web site and Services. We request that all users of the Web site and our Services who are under the age of thirteen not disclose or provide any personally-identifiable information. If we discover that a child under thirteen has provided us with personally-identifiable information, we will delete that child’s personally-identifiable information from our records. You are responsible for any and all account activity conducted by a minor under your account.
In addition to protecting the privacy of children under age thirteen we are committed to protect the privacy of minors. Though neither our Web site nor our Services is not targeted to minors nor is it intended to be used by minors, if, for any reason a minor has shared information via our Web site and/or Services said minor may request and obtain removal of such information by contacting us at . Although we offer deletion capability, you should be aware that the removal of content may not ensure complete or comprehensive removal of that content or information provided.
Do Not Track Disclosure
SharePoint Maven will retain your information only for as long as is necessary for the purposes set out in this policy, for as long as your account is active, as described in this policy, or as needed to provide the Services to you. If you no longer want SharePoint Maven to use your information to provide the Services to you, you may close your account. SharePoint Maven will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your information to comply with applicable tax/revenue laws), resolve disputes, enforce our agreements, and as otherwise described in this policy. We also retain log files for internal analysis purposes. These log files are generally retained for a brief period of time, except in cases where they are used for site safety and security, to improve site functionality, or we are legally obligated to retain them for longer time periods.
E-mail Communications; How to Opt-Out.
From time to time, SharePoint Maven may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our Services, we may receive a notification when you open an email from SharePoint Maven or click on a link therein.
Please note that or marketing and promotional communications are opt-in. If you would like to stop receiving marketing or promotional communications via email from SharePoint Maven, you may opt out of such communications by clicking on the UNSUBSCRIBE link.
Email marketing campaigns published by us may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include but shall not be limited to: the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates, and frequency of activity. This information is used to refine future email campaigns and supply the User with more relevant content based around their activity.
You may benefit from a number of rights in relation to your information that we process. Some rights apply only in certain limited cases, depending on your location. If you would like to manage, change, limit, or delete your personal information, you can do so by contacting us. Upon request, SharePoint Maven will provide you with information about whether we hold any of your personal information. In certain cases where we process your information, you may also have a right to restrict or limit the ways in which we use your personal information. In certain circumstances, you also have the right to request the deletion of your personal information, and to obtain a copy of your personal information in an easily accessible format. If you need further assistance, you can contact SharePoint Maven through one of the channels listed below under “Contact Information.” We will respond to your request within a reasonable timeframe.
If we process your information based on our legitimate interests as explained above, or in the public interest, you can object to this processing in certain circumstances. In such cases, we will cease processing your information unless we have compelling legitimate grounds to continue processing or where it is needed for legal reasons. Where we use your data for direct marketing purposes, you can always object using the unsubscribe link in such communications.
Where you have provided your consent, you have the right to withdraw your consent to our processing of your information. For example, you can withdraw your consent to email marketing by using the unsubscribe link in such communications. You can choose to withdraw your consent to our processing of your information at any time by emailing to request that your personal information be deleted, except for information that we are required to retain. This deletion is permanent, and your account cannot be reinstated.
If you live in the EEA, you may also file a complaint with your local data protection regulator.